Privacy Policy
Effective Date: July 1, 2023
Introduction
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access and use our website. We are committed to maintaining the privacy and security of your personal information and complying with applicable data protection laws. By using our website, you consent to the practices described in this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you interact with our website. This may include:
- Contact information (such as name, email address, and phone number) when you sign up for a Vehicles On Set account.
- Authentication information when you create an account on our website. We use a dedicated and secure service called Clerk for user management and authentication so we never store your username or password directly on our own servers.
- Transaction information (such as payment details) if you make a purchase or engage in any financial transactions. We use Stripe for payment processing, and your payment information is securely transmitted to and processed by Stripe.
- Vehicle and insurance information. We may pass on this information to our partners to facilitate the provision of relevant services or products.
- Any other information you choose to provide to us voluntarily.
Non-Personal Information
We may automatically collect certain non-personal information about your visit to our website. This may include:
- Device information (such as IP address, browser type, and operating system) to analyse trends, administer the website, and gather demographic information.
- Usage information (such as pages visited, links clicked, and referring website) to improve the functionality and performance of our website.
Use of Information
We use the collected information for the following purposes:
- To provide and improve our website, products, and services.
- To personalise your experience and tailor content to your preferences.
- To communicate with you, respond to inquiries, and provide customer support.
- To process transactions and fulfil your orders.
- To send periodic emails or newsletters if you have subscribed to our mailing list.
- To detect and prevent fraud, unauthorised access, or other illegal activities.
- To comply with legal obligations or enforce our website policies.
Disclosure of Information
We may disclose your personal information in the following circumstances:
- Service Providers: We may engage trusted third-party service providers who assist us in operating our website and delivering our services. These service providers have access to your personal information solely for the purpose of performing their duties and are obligated to maintain its confidentiality.
- Legal Requirements: We may disclose your personal information if required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity as part of the transaction.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or alteration. We use a variety of security measures, including encryption and authentication tools, to help protect and maintain security, integrity and availability of your personal data. Although no method of transmission over the internet or electronic storage is completely secure, we work hard to maintain physical, electronic and procedural safeguards to protect your personal data in accordance with applicable data protection requirements.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect or store personal information from children without parental consent. If you believe that we have inadvertently collected personal information from a child, please contact us to request its deletion.
Changes to the Privacy Policy
We may update this privacy policy periodically to reflect changes in our information practices. Any revisions will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [email protected].